rivalry bet Privacy Policy
At rivalry bet, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a player in the Philippines. By registering an account or accessing any service on rivalrybet.bet, you confirm that you have read and understood this policy. We encourage all users to read this document carefully alongside our Terms and Conditions before using the platform. We update this policy periodically to reflect changes in our practices and applicable law, so please check back from time to time.
Last updated: January 2025. This version supersedes all previous privacy notices.
1. Information We Collect
When you register for a rivalry bet account, we collect personal information that is necessary to verify your identity and provide our services. This includes your full legal name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect a copy of valid government-issued identification when conducting identity and age verification checks as required by Philippine online gaming regulations. All account information you provide must be accurate and current, and you are responsible for keeping your details up to date through your account settings.
In addition to account details, we automatically collect device and browser data when you access our platform. This includes your IP address, device type, operating system, browser version, screen resolution, and session timestamps. We collect this technical data to ensure the platform functions correctly on your device, to detect and prevent fraudulent access, and to improve the overall user experience on mobile and desktop. When you make deposits or withdrawals using Philippine Peso (PHP) through GCash, Maya, or other supported local payment channels, we also process payment reference data such as transaction IDs and e-wallet identifiers — though we do not store full card numbers or full banking credentials. We also collect your betting activity, game history, login records, and support communication history as part of normal platform operation.
2. How We Use Your Information
rivalry bet uses the personal information we collect for a range of purposes that are necessary to operate our platform safely and in compliance with applicable regulations. The primary purpose is to create and manage your account, process your deposits and withdrawals in Philippine Peso, and allow you to access betting, casino, live casino, and fish game services. We also use your information to verify your age and identity as required by Philippine gaming law, and to detect and prevent fraud, money laundering, and other prohibited activities on the platform.
We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our policies. We may also use your data to improve the platform by analysing usage patterns, diagnosing technical issues, and personalising your experience where permitted. If you have opted in to receive promotional communications, we may use your email address or mobile number to inform you about relevant platform updates or new game categories — you can opt out of marketing messages at any time through your account preferences. We do not use your data for any purpose that is incompatible with the reasons stated in this Privacy Policy, and we retain your data only for as long as is necessary to fulfil those purposes or as required by law.
3. Cookies and Tracking Technologies
rivalry bet uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files stored on your device when you visit our website, and they help us remember your session, maintain your login state, and deliver a consistent experience across visits. Essential cookies are necessary for the platform to function and cannot be disabled; they handle things like session authentication, security tokens, and load balancing. Without these, core features of the platform would not work correctly.
We also use functional cookies that remember your preferences such as language settings and display options, and analytics cookies that help us understand how players navigate the platform so we can identify areas for improvement. These analytics cookies collect data in an aggregated, anonymised form anddo not identify you personally. You can manage your cookie preferences through your browser settings, where you have the option to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of the rivalry bet platform, and some features may not work as expected if essential cookies are turned off. We do not use cookies to serve third-party advertising networks or to track your activity across unaffiliated websites.
4. Data Storage and Security
rivalry bet stores your personal data on secure servers protected by industry-standard security measures. We use SSL/TLS encryption to protect data transmitted between your device and our platform, ensuring that your account credentials, payment information, and personal details are not exposed during transmission. Access to stored personal data is strictly limited to authorised personnel who require it to perform their job functions, and all such access is logged and monitored. We apply technical and organisational safeguards including firewalls, intrusion detection systems, and regular security audits to maintain the integrity of our data environment.
Your data may be stored and processed on servers located outside the Philippines, but only in jurisdictions that provide an adequate level of data protection as assessed by applicable standards. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by financial, legal, and regulatory obligations. When your data is no longer needed for the purposes for which it was collected, we securely delete or anonymise it in accordance with our internal data retention schedule. If you suspect any unauthorised access to your rivalry bet account, please contact our support team immediately so we can take appropriate protective action. We will notify affected users in the event of a data breach that poses a material risk to their rights or interests, in accordance with applicable Philippine data protection law.
5. Sharing Data with Third Parties
rivalry bet does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with a limited set of trusted service providers who assist us in operating the platform, including payment processors that handle PHP transactions via GCash, Maya, and other local channels, identity verification partners, fraud prevention services, and IT infrastructure providers. All third-party service providers are contractually bound to process your data only for the specific purposes we have authorised and to maintain appropriate security standards. We conduct due diligence on our partners to ensure they meet the data protection expectations set out in this policy.
We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so — for example, in connection with anti-money laundering obligations or a lawful investigation. In such cases, we will only disclose the minimum amount of information necessary to comply with the legal requirement. If rivalry bet undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change and the privacy implications as required by law. We do not share your data with any third parties for purposes beyond those described in this Privacy Policy without your explicit consent.
6. Your Rights as a User
As a user of rivalry bet based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access the personal information we hold about you, and to request a copy of that data in a commonly used electronic format. If any of your personal details are inaccurate or incomplete, you have the right to request correction, and we will update your records promptly upon verification of the change. You also have the right to request the deletion of your personal data in circumstances where it is no longer needed for the purposes for which it was collected, subject to any overriding legal or regulatory retention requirements that apply to rivalry bet as a licensed platform.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will honour such requests without penalty. You may also request that we restrict the processing of your data in certain circumstances, for example while a correction request is being resolved. To exercise any of these rights, please contact our support team through the support channel available on the platform; we will acknowledge your request within a reasonable timeframe and aim to resolve it promptly. rivalry bet will not discriminate against you for exercising your data rights — your ability to access our platform and services will not be affected by making a legitimate privacy request. For more information about your rights under Philippine data protection law, you may also contact the National Privacy Commission.
7. Minor Protection and Policy Updates
rivalry bet strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect personal information from minors, and our registration process includes age verification steps designed to prevent underage access. If we become aware that a user under the age of 21 has registered an account or provided personal data, we will immediately suspend that account and delete the associated personal information from our systems. Parents and guardians who believe a minor may have accessed or registered on our platform are encouraged to contact our support team immediately so that the matter can be resolved without delay. We take our obligation to protect minors very seriously and continuously review our verification procedures to ensure their effectiveness.
rivalry bet may update this Privacy Policy from time to time to reflect changes in our data practices, updates to Philippine data protection law, or new features introduced on the platform. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users via the contact details associated with their account. Your continued use of the rivalry bet platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about this policy, about how we handle your data, or about any of your rights as a user, we encourage you to visit our FAQ page for quick answers or to reach out through our support channel. You can also find more information about responsible data use on our Responsible Gaming page.
Questions About Your Privacy?
If you have any questions about how rivalry bet handles your personal information, or if you would like to exercise any of your data rights, the easiest way to get in touch is through our support channel or by checking our FAQ page for quick answers. We are committed to handling all privacy-related requests promptly and respectfully, and your trust as a player in the Philippines is important to us. Ready to get started on the platform? Register for a free account today, or log in if you are already a member.